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Overview
Refund Policy for Our Stock and Options Trading Courses
We are committed to providing you with a valuable learning experience in stock and options trading. If you are not completely satisfied with your course purchase, please review our refund policy below.
1. Refund Eligibility
1.1 Timeframe: Refund requests must be made within 7 days of the course purchase date. Requests made after this period will not be eligible for a refund.
1.2 Course Access: If you have completed more than 20% of the course content, you will not be eligible for a refund.
2. Refund Process
2.1 Requesting a Refund: To request a refund, please contact our support team at [Your Support Email] with your order number and the reason for your request.
2.2 Processing Time: Our team will review your request and respond within 5 business days. Approved refunds will be processed within 10 business days after approval.
2.3 Refund Method: Refunds will be issued to the original payment method. If the original payment method is no longer available, please inform us, and we will work with you to find an alternative solution.
3. Non-Refundable Items
3.1 Digital Products: Any downloadable materials, e-books, or standalone digital products purchased separately from the course are non-refundable.
3.2 Promotional Discounts: Courses purchased at a discounted rate during a promotion or sale are non-refundable.
3.3 Additional Services: Any additional services such as one-on-one coaching, private consultations, or mentorship programs are non-refundable once they have commenced.
4. Cancellations and Course Access
4.1 Access Revocation: Upon approval of a refund, your access to the course and any associated materials will be revoked immediately.
4.2 Subscription Cancellations: If you are enrolled in a subscription plan, you can cancel your subscription at any time. However, any payments made prior to cancellation are non-refundable.
5. Changes to the Refund Policy
We reserve the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to stay informed of any updates.
6. Contact Information
If you have any questions or concerns about our refund policy, please contact us at:
[Akash paikra]
[akashpaikra9098@gmail.com]
[+91 909 832 2489]
[cg ambikapur]
By purchasing our course, you acknowledge that you have read, understood, and agree to this refund policy.
Thank you for choosing our platform for your trading education. We are dedicated to your success and satisfaction.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at {email} for questions related to refunds and returns.